The time I need to prepare an order for shipping varies. For details, see individual items. Some items I may hold in stock, whilst other items are made to order. In stock items will usually be dispatched within 2-3 working days. Back orders for out of stock items are made to order and may take 1-2 weeks to dispatch.
At checkout, you are given the option to pay with your credit/debit card via Stripe. Wall Artistry does not store any card details. Alternatively, you may checkout using PayPal.
Returns and Exchanges
I gladly accept returns and exchanges on unused and undamaged items still wrapped in their original packaging
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
If items are received back in perfect condition, I will refund the purchase price, minus return shipping fees.
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
- I may email you with relevant product and offers that may be of interest to you, but you may opt out of this service at any time